Policies

Late Policy

IF YOU ARE LATE FOR A COURSE:
If you are late for ANY Bluewater First Aid Training Centre Inc. course you will NOT be permitted to attend the training. You WILL be required to re-sign up on-line and pay any associated fees with the booking. By registering you are guaranteeing that you WILL be able to attend the day of training as well as being on time.

Cancellation Policy

Thank you for choosing Bluewater First Aid Training Centre Inc. training. We are committed to offering you the highest quality training and service.
If you are unable to attend this course, we will gladly transfer you free of charge to another course at a date and time that is convenient for you.
Should you need to cancel your registration, the following will apply:
• A full refund will be issued if your request to withdraw from a course is made 4 or more business days prior to the start of the course.
• A refund equal to 75% of the course fee will be issued if a request to withdraw from a course is made less than 4 business days prior to the start of the course.
• No refunds will be issued for those wishing to withdraw once the course has started.
• If materials have been sent in advance of the course, all materials must be returned in re-saleable condition before the refund is issued.
If the Bluewater First Aid Training Centre Inc. finds it necessary to cancel a course, then Bluewater First Aid Training Centre Inc. will:
• Attempt to transfer the participant into an alternate course date, at no additional cost to the participant.
• Issue a full refund if no alternate course date is available that fits the participant’s schedule.
It is the participant’s responsibility to provide proof of having met the prerequisites on or before the course start date. Failure to produce these documents will result in the participant’s course certification being withheld.
If you have any questions, please call the number on your registration confirmation.