Building Resiliency with Communities
The use of Psychological First Aid in supporting the emotional, psychological, and social wellbeing of communities is a top
priority. Individuals suffering from high stress levels, burnout and suicidal thoughts (and actions) are at an all-time high in
areas such as workplaces, schools, indigenous communities and among professional responders.
The Red Cross Psychological First Aid Program broadens the focus of training from a crisis-centred approach to one of
resiliency-building, which is more effective at improving outcomes for individuals and others in their care. The program
uses the latest evidence-based research, with case-based learning that focuses on self-care, personal protection, loss,
trauma and stress. The Red Cross Psychological First Aid Program also supports and complements other existing
wellness education programs.
Look, Listen, Link to Live Model
Red Cross teaches a cycle of care approach to keep individuals and those in their care safe.
The Red Cross has two online courses to support learning of the factors involved in psychological first aid and wellness.
Online courses can be taken independently, or as a recommended pre-course supplement to the Psychological First
Aid classroom-based course. Participants who successfully complete the classroom-based course will receive a 3-year
certification in Psychological First Aid.
Online Course Features
- Video: the courses incorporate video excerpts for visual
reference to the course material.
- Audio: curriculum is audio enabled to allow the course
participant to listen to the course like an audio book.
- Practice: each course features optional practice activities.
Course participants are presented with various scenarios
and are asked to answer specific questions pertaining to
the scenarios. They will receive feedback based on their
answers, in order to more fully comprehend the material.